FAQs • How do I check the status of a pending claim with the

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How do I check the status of a pending claim with the VA?: Go to www.ebenefits.va.gov or call VA nationwide at 1-800-827-1000.

Veterans

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1. How do I order my DD-214/Discharge papers?: Come to our office, or visit www.va.gov to complete and submit VA form NARA SF-180 to NPRC and you will receive a certified copy sent to your mailing address in 2-4 weeks.

2. How do I get enrolled in the VA healthcare system?: Come to our office with your DD-214 and complete VA form 10-10EZ to submit to the VA Healthcare Eligibility Center. You can also visit www.va.gov to download and submit these forms.

3. How do I order a headstone/grave marker?: Bring a certified death certificate and DD-214 to our office, or visit www.va.gov to complete marker request form and submit to NCA.

4. How do I file a claim with the VA for a service connected disability?: Come by our office with your DD-214 and meet with a Veterans Service Representative to discuss the claim process. You can also visit www.va.gov to download and submit these forms.

5. How do I check the status of a pending claim with the VA?: Go to www.ebenefits.va.gov or call VA nationwide at 1-800-827-1000.

6. How do I get information about my Post 9/11 Bill?: Go to www.ebenefits.va.gov or call 1-888-442-4551

7. How do I change my mailing address with the VA?: Call the VA nationwide change of address at 1-877-838-2778

8. How do I change my direct deposit bank information with the VA?: Call the VA nationwide at 1-877-838-2778.

9. How do I get the college tuition fee waiver for Veterans’ dependents?: Come to our office to pick up application and meet with a Veterans Service Representative to discuss eligibility requirements.

10. How do I apply for my VA home loan guaranty?: Come to our office with your DD-214 to complete the Certificate of Eligibility form to submit to the Regional Loan Center.